Remove Trojan Virus |

Jul/10

7

How do you stop the "antivirus 2009" trojan/virus/spyware?

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I am unable to reach the internet because it is a trojan
it is a virus because I am unable to shutdown properly or system restore
I cannot uninstall it

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5 comments

  • Rapid Computer Service · July 7, 2010 at 11:03 pm

    here is a guide for removing almost all viruses and spyware. turn off your current anti-virus and anti-spyware as it can conflict with these tools. turn them back on immediately after you have removed all the threats.

    also be sure to yahoo or Google the tools that are being suggested on the Internet. you never know if some one is trying to be malicious.

    if you are having trouble getting into windows follow this:
    start in safe mode to avoid the blue screen locking
    (press f8 repeatedly throughout the whole boot process, choose safe mode with networking) here is a tutorial on how to boot to safe mode:
    http://www.bleepingcomputer.com/tutorial...

    on every restart after step 1 try to go into normal mode. if it still wont boot normal, continue in safe mode. if it wont boot in safe mode you will need to try to repair with the recovery disk.

    If you can get into window fine start here:

    1)download malwarebytes antimalware install and update ( if you cant install or update use another computer to download it and the latest rule sets, just Google manual update malwarebytes for the latest definitions)

    2) scan with malwarebytes, delete everything, reboot and scan again.
    do this until there are no more infections or just the same ones.

    3) download superantispyware, install and update. you might have to use another computer again (depends on the infections that is left if any) let this program restart your computer and scan on restart.

    4) scan with superantispyware, repeating the same process in step 2

    5) if there are still infections on your computer, download and install ccleaner run this and follow the instructions. repeating the same process as in step 2

    6) if problems persist, download combofix install and run. let it fix what ever it wants.

    7) if you have the a variant with vundo in it (common with anti-virus 2009) download vundofix scan with it, delete everything it finds, and scan again with malwarebytes and superantispyware

    lastly scan with an on-line free virus scanner. i recommend bitdefender but i will list others as well in the sources.

    this should remove the infection. if not call a local specialist. they tend to have a lot more experience then the geek squad, charge less, try to find one who doesn’t charge if they cant fix it.

    after everything is removed, un-install everything except malwarebytes, this is a great free program to keep and scan regularly with

    everything on here is free and highly effective

    http://www.rapidcomputerservicellc.com

  • ilknur K · July 7, 2010 at 11:03 pm

    Restart you Computer Safe Mode With Networking how to Restart?
    1. Log out and reboot your machine.
    2. When the machine starts the reboot sequence, press the F8 key repeatedly.
    3. Select Safe Mode or i Recommend Use Safe Mode with Networking from the resulting menu.
    4. When the log in screen comes up, log in as Administrator. By default, Administrator has no password.
    5. The machine will continue booting, but the Windows desktop will look different. In The Safe Mode With NetworkingThen Download and Scan Use Norman Malware Cleaner is a Norman program utility that may be used to detect and remove specific malicious software (malware).

    Note that it should not be used as a substitute for running normal proactive antivirus protection, but rather as a reactive tool to handle systems that are already infected.

    By downloading and running the program above it will clean an infected system completely:

    kill running processes that are infected
    remove infections from disk (including ActiveX components and browser helper objects)
    restore correct registry values
    remove references created by malware in hosts file
    remove windows firewall rules for malicious programs
    Press here http://www.norman.com/Virus/Virus_removal_tools/24789/

    6. Use Super Anti-Spyware To Remove Spyware,adware, malware, Trojans, dialers, worms, keyloggers, and hijackers. Prevent potentially harmful to download Super Anti-Spyware Press here http://www.superantispyware.com/

    7.And Use Malwarebytes’ Anti-Malware is designed to quickly detect, destroy, and prevent malware, spyware, trojans. Can detect and remove malware that even the most well-known Anti-Virus and Anti-Malware applications on the market today cannot To Download Malwarebytes’ Anti-Malware Press herehttp://www.download.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html?tag=contentBody;mostPopTwoColWrap&cdlPid=10896905

    8. Before to Use Combofix Read How to use ComboFix Press here http://www.bleepingcomputer.com/combofix/how-to-use-combofix

    9. in the Safe Mode Try To remove this virus manually ok log on in ‘’safe mode”
    select ”Start” on Taskbar then right click on ”internet explorer”
    and then ”internet Properties”
    under browser history select ‘’settings”
    and then click on ”View Files”
    top of the window click on ”local”tab
    and then open ”temp” folder

    and delete every thing in this folder

    and restart you Computer
    10. The Final Try To Running System Restore
    If your computer seems to be unstable, you’ve done a thorough anti-virus and anti-spyware scan, and you’ve been unable to remove any suspected software packages through Control Panel, give System Restore a try. To roll back your computer settings to a previously saved restore point:

    # Click the Start button, then select Programs / Accessories / System Tools
    # Click System Restore.
    # Choose "Restore my computer to an earlier time" then click Next.
    # Select a day on the calendar, a restore point description, then click Next. Press here http://askbobrankin.com/system_restore.html

  • badboyz · July 7, 2010 at 11:03 pm

    reformat the hard disk. Make sure you have everything you need eg: windows whatever disk key, CD drive and lots of time.

  • SecurityExpert · July 7, 2010 at 11:03 pm

    Your computer is infected with rogue software. Download and run rogue antispyware removal tool from http://www.spywaregeeks.com to remove the rogue software from the computer.

  • Lot · July 7, 2010 at 11:03 pm

    I highly recommend Antispyware Bot to you: http://www.antispywarebotonline.com
    AntiSpyware BOT was created by the industry’s top professionals to protect your privacy and to ensure optimal system performance.

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